What is Chevy Roadside Assistance Phone Number?

Owning a Chevrolet means driving with the confidence that comes from a brand known for durability, performance, and American craftsmanship. But even the most dependable vehicles aren’t immune to the unexpected. Whether you’re facing a flat tire on a busy highway, a dead battery in a parking lot, or an engine that just won’t start, these situations can be stressful. Especially if you’re unprepared. That’s where Chevrolet Roadside Assistance steps in. Designed to provide 24/7 emergency support, this program ensures you’re never truly stranded, no matter where the road takes you.

In this complete guide, we’ll break down exactly what Chevrolet Roadside Assistance includes, how to contact their support team, and how long coverage lasts depending on your vehicle’s warranty. Whether you’re driving a brand-new Silverado, a dependable Equinox, or a well-loved Malibu, you’ll learn how to get the help you need quickly and efficiently.

And if your factory coverage has expired or you’re looking for extra perks and savings, we’ll show you how DriveSmart can extend your protection beyond the basics. From exclusive discounts to personalized roadside plans, DriveSmart is your partner in peace of mind. So you can get back to driving without the worry.

Let’s dive in and make sure you’re fully covered when it matters most.

Help Is Just a Call Away: 1-800-243-8872

If you ever find yourself stuck on the road, the official Chevy Roadside Assistance phone number is 1-800-243-8872. This number connects you to GM Roadside Assistance USA, providing support for Chevrolet drivers across the country. Whether you need a tow, a battery jump, or emergency fuel delivery, help is just one call away.

How to Use Chevrolet Roadside Assistance

1. Dial 1-800-243-8872 – This connects you with a Chevrolet customer care representative. 
2. Provide Your Location – If possible, use your phone’s GPS or OnStar to pinpoint your exact location. Be as accurate as possible since this will help the representative get you the help you need. 
3. Explain the Issue – Whether it’s a flat tire, dead battery, or mechanical failure, let them know what’s wrong. Give a clear description of what is going on. This will ensure you can get support quickly and efficiently so you can get back on the road. 
4. Wait for Help –  A service provider will be dispatched to your location as soon as possible. Be sure to stay in a safe location. 

Services Provided by Chevrolet Roadside Assistance

Chevy Roadside Assistance is designed to provide peace of mind around the clock. This is done by offering a suite of services that can help you overcome most common roadside issues. Whether you’re stuck at home or stranded miles from the nearest town, Chevrolet ensures help is just a phone call, or a tap, away. 

Here’s a breakdown of what you can expect:

1. Flat Tire Assistance

Flat tires are never convenient, but with Chevrolet Roadside Assistance, you don’t have to stress. Whether you’re in your driveway, at work, or pulled over on a busy highway, a trained technician will be dispatched to your location. If you have a functional spare, they’ll safely install it on the spot. If not, they’ll arrange a tow to the nearest Chevrolet dealership or authorized service center so your vehicle can be repaired or the tire replaced professionally.

2. Towing Services

If your Chevy breaks down or becomes undrivable due to a mechanical failure, accident, or engine issue, you’re covered. Chevy offers complimentary towing through GM’s roadside program. Your vehicle will be towed to the closest Chevrolet dealership, where it can be inspected and serviced by certified technicians who know your car inside and out. This ensures both safety and convenience. Especially when you’re far from home.

3. Battery Jump-Start

Few things are more frustrating than a car that won’t start due to a dead battery. With Chevrolet Roadside Assistance, you don’t have to rely on strangers or try to flag someone down. Just call, and a technician will come to jump-start your battery on-site, helping you get back on the road without the wait or the worry. This is especially helpful during cold winter months when battery failure is more common.

4. Lockout Assistance

Locked your keys inside your vehicle? Don’t panic. Chevy provides lockout support through its roadside program. If your vehicle is equipped with OnStar, you can even use the OnStar unlock feature via the app or call their support line for remote access. If not, a technician will be sent out to unlock your vehicle manually, without causing damage to the door or lock.

5. Emergency Fuel Delivery

Running out of gas happens to the best of us. If your fuel gauge hits empty and you’re unable to make it to a station, Chevy Roadside Assistance can deliver enough fuel to get you safely to the nearest gas station. You won’t be charged for the service call, though you may be responsible for the cost of the fuel depending on your warranty status or service plan.

6. Towing After Hours

Emergencies don’t keep a 9-to-5 schedule. And neither does Chevrolet Roadside Assistance. If your car needs to be towed after business hours, Chevy’s 24/7 roadside team will arrange transportation to a dealership even when it’s closed. This ensures your vehicle is secured overnight and ready for service the next business day. It’s a reassuring option for those who travel frequently or experience car trouble during off-hours.

Available Chevrolet Connected Services and OnStar Coverage

For drivers with Chevrolet Connected Services or OnStar, you have even more support options. These services can detect issues, contact emergency services, and even help with navigation.

• OnStar Roadside Assistance: If your Chevy is equipped with OnStar, you can press the blue OnStar button for immediate roadside help.
• OnStar 24-hour customer service: Available for general inquiries and support.
• OnStar towing coverage: Check with OnStar to see if your subscription covers free towing services.

Limited Vehicle Warranty Coverage

When you purchase a new Chevrolet, you’re not just getting a quality vehicle—you’re also getting peace of mind. Many new Chevrolet models come with limited vehicle warranty coverage that includes complimentary roadside assistance. This means that for a set period of time, you’ll have access to emergency services like towing, battery jump-starts, flat tire changes, fuel delivery, and lockout assistance at no extra cost.

This coverage is automatically included with most new vehicle purchases and is designed to protect you during those early years of ownership when unexpected issues are more likely to be manufacturer-related. If your Chevy is still within this warranty window, you can take advantage of roadside assistance without worrying about out-of-pocket costs.

Is Chevrolet Roadside Assistance Free?

Yes—but only for a limited time. New Chevrolet vehicles include free roadside assistance for 5 years or 60,000 miles, whichever comes first. This benefit is a standard part of the limited powertrain warranty and is available to help you through mechanical breakdowns and other roadside emergencies.

Once your initial coverage expires, you won’t be left high and dry. You have several options to extend your roadside protection:

• OnStar: Chevrolet’s connected services platform offers paid plans that include 24/7 roadside assistance through the OnStar Guardian App. It also connects you to a live agent who can assist you. In fact, some vehicles are equipped with an OnStar button. If you have an active membership, you can simply click the button and get connected to a live agent. It’s a win-win!
• Chevrolet Protection Plans: These extended warranties can offer ongoing support that includes roadside services for added convenience and security. If you get a new vehicle, always check out what warranties and complimentary policies you may get. 
• Third-Party Providers Like DriveSmart: For many drivers, choosing a reliable third-party provider like DriveSmart can be a smart move. DriveSmart plans often come with flexible terms, enhanced benefits, and additional savings, making it easier to stay covered even after your original Chevy warranty ends.
  

So while Chevrolet’s complimentary roadside assistance isn’t forever, you’ve got plenty of ways to stay protected and keep peace of mind on the road long after your factory coverage runs out.

Why Choose DriveSmart for Roadside Assistance?

While Chevrolet Roadside Assistance is a great option, it has its limitations. DriveSmart offers an all-in-one roadside assistance program that gives drivers additional benefits and peace of mind beyond what Chevy provides. Here’s why you should consider joining DriveSmart:

• 24/7 Roadside Assistance – No matter where you are, help is always available.
• More Coverage – DriveSmart covers not just Chevys, but all vehicle makes and models.
• No Mileage Limits – Unlike Chevy’s 5-year/60,000-mile limit, DriveSmart offers extended coverage for the life of your membership.
• Exclusive Discounts & Benefits – Members get access to exclusive savings on maintenance, repairs, and more.
• Towing to Your Preferred Location – Unlike Chevrolet’s program, which only tows to the nearest dealership, DriveSmart allows you to choose where your vehicle is taken.

Unlock Your Roadside Assistance Benefits Today!

Don’t wait until you’re stranded on the side of the road—join DriveSmart today and enjoy the ultimate roadside assistance plan with 24/7 support, exclusive offers, and personalized assistance.

Call us now or sign up online to unlock your DriveSmart benefits and drive with confidence!